huntercombe hospital maidenhead
Your genorosity, care and your skill have helped me get my life back. Jane said her stay at the unit "broke" her, adding: "It made things worse. Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. It was deeply painful., Neve Smith (pictured), a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. 0000015017 00000 n I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. This service is regulated by the Care Quality Commission. Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. Amber is fighting back tears, as her mind goes back to her time in a mental health unit for teenagers. What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". Her eyes were swollen shut, and she had a black eye. The 7ha site is bounded to the north by the grounds of a research laboratory, to the west by Huntercombe Lane South, to the east by the Huntercombe spur of the M4 motorway, and to the south by Huntercombe Farmhouse and a path which runs east of it. Active Care Group took over the Huntercombe Group Hospitals in 2021. 0000825441 00000 n She was monosyllabic. We have a dedicated team ready to assist you with whatever you need. Bonnie stopped communicating and would often walk out during their visits. It was a place to which she went to get better. What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. Windsor, Neve was discharged from the hospital, where she was being treated for an eating disorder, but didn't have enough support. Huntercombe Hospital Maidenhead is located on Huntercombe Lane South to the east of Maidenhead. The secret mine that hid the Nazis' stolen treasure. "My mum is my full-time carer as I cannot be on my own due to this. Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. Under the terms of our contract with the NHS, we are then no longer able to guarantee we have the required resources to deliver CAMHs services. Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. 0000068388 00000 n The support we've had from Active Care Group has been brilliant, I can't believe there is anywhere else that could do such a wonderful job looking after my son Carlo. All residents are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through to GCSEs and A-Levels. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". We are carrying out a review of quality at Taplow Manor. The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. Download our brochure to learn more about the services we provide at Active Care Group. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. the service is performing well and meeting our expectations. I cannot live independently.". Following its recent inspection of Taplow Manor, the CQC noted it is the only psychiatric intensive care unit wider geographical area. 9 Department for Child and Adolescent Psychiatry, University of Cologne, Cologne, Germany. For advice on eating disorders, go to beateatingdisorders.org.uk; or for help in a crisis, call The Samaritans free. The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. Explore in 3D: The dazzling crown that makes a king. Neve Smith, a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . And it's care which the NHS is paying millions for every year. Five parents said their childs mental health problems had significantly worsened at the hospital. 0000069040 00000 n She looked like shed been in a fight. huntercombe hospital Maidenhead to be shut down ! A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. Overview; Departments and services; Facilities; Ratings and reviews; Leave a review; No reviews. Archived services are ones which are no longer part of a provider's registration with CQC. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The incident is being investigated by Thames Valley Police and the CQC. the service is performing well and meeting our expectations. She said: "When I look at that photo now it makes me really, really angry and just so desperately sad that a child can do that to themselves and that that can be allowed to happen. 0000000016 00000 n The hospital, based in Huntercombe Lane South, treats children and young people aged 12 to 18 who have been detained under the mental health act, who have eating disorders and who have other mental health conditions. "Since moving to another hospital, I realise that how I was treated at Huntercombe was incredibly wrong.". The statement added: Patients have been informed of the decision as have senior members of staff. Neve said that she doesn't blame the staff for what happened to her. Maidenhead, This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? "I saw the children whacking their heads. Want to bookmark your favourite articles and stories to read or reference later? As a 17 year old patient of the Maidenhead branch on the huntercombe group I have in the past few days gone through the trauma of the loss of a patient who was on my ward due to certain staff negligence, this negligence is enforced by management on a regular . I was told, If you tell anyone, well lock you up and throw away the key, and Nobodys going to believe you., Police investigated, but no charges were ever brought, she said, adding: There is this idea that someone can rape and sexually abuse children with mental illnesses because they dont matter as much. Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). the service is performing badly and we've taken enforcement action against the provider of the service. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. Huntercombe (No 12) Limited. Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. She launched a formal complaint which led to an independent review of Amber's care. And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. Ellie Morgan started this petition. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. Jane's care was examined in a subsequent independent review shared with Sky News. A patient who went into the Maidenhead unit in 2021, who wants to remain anonymous, said she "came in with a little bit of trauma and came out with a lot more". ", An NHS spokesperson said: "All services must provide safe, high-quality care and deliver on the commitments in their contracts. 0000001376 00000 n Even one member of staff came forward to share her harrowing experience. I was dragged into the feeding roomand then held down. She falters and cant speak. The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. We will publish a report when our review is complete. 0000022308 00000 n Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. (01628) 667881, Provided and run by: She stayed for more than two years. Want to bookmark your favourite articles and stories to read or reference later? Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. The CQC found the hospital had a vacancy rate of 40% for registered nursing staff and that 53% of nursing shifts, between 31 May and 27 June, were covered by agency staff. Taplow, Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. Amber's mother, Nikki Boughton-Smith, said: "You hand your child over thinking they're going to get the help and the care, and the minute you realise they're not getting that. and worse than ever you can't do anything about it.". But she says: I was never even admitted to A&E, and had to wait for them to pass through my body. We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. threatened with closure by the NHS safety watchdog, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Get up to 10% off using the Booking.com app, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK April 2023, Compare iPhone contract deals and get the best offer this April, Compare the best mobile phone deals from the top networks and brands. Due to patient numbers reducing, we will lose specialist staff and therefore the ability to provide an effective and safe service to these young people. Contact us Address Huntercombe Lane South Taplow Maidenhead Berkshire SL6 0PQ Get directions (opens in Google Maps) Phone 01628 667881 Online Visit Hospital website Send email to Hospital Find another hospital What patients say There are currently no reviews for The Huntercombe Hospital Maidenhead. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". What it looks like. Dr Sylvia Tang has been the CEO since June 2020 - a year and a half before the merger. Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. We will publish a report when our review is complete. Id describe some of the things I saw at Huntercombe as hell on earth, Steph says. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. Reported incidents can range from sexually inappropriate language to serious sexual assault and rape. Over a four-month period 'Sally' - who wants to remain anonymous - was restrained more than 200 times, and again an urgent audit was called for over the use of restraint. NHS England paid Huntercombe almost 190m in the years since 2015. Let's make care better together. Send your story ideas to email@example.com. It said Amber's care had involved an "over-reliance on physical intervention and medication". Huntercombe (No 12) Limited, In Nikki challenged the methods used to treat Amber, but says she wasn't listened to. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Suspended ratings are being reviewed by us and will be published soon. It was heartbreaking. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. Digital picture of King Charles which features thousands of individual drawings Do not sell or share my personal information. Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Disney faces countersuit in feud with Florida, Street piano confiscated as public 'break rules', NFL player's daughter, aged two, drowns in pool, US rock band Aerosmith announce farewell tour, Explosion derails train in Russian border region. It said: Anyone receiving treatment in an inpatient mental health facility should receive safe, high-quality and compassionate care, and be treated with dignity and respect., Rape Crisis offers support for those affected by rape and sexual abuse. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. Sky News can reveal NHS England has paid The Huntercombe Group now Active Care Group - almost 190m since 2015. He said he was concerned about inadequate staffing and training and claimed there were staffing issues "pretty much every day". Expert psychological support is being provided to individual patients and staff on the ward. Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. 0000001867 00000 n The provider of this service changed. It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. During that time, we can reveal the CQC gave permission for 29 young people to be admitted. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. We put Why I've ditched a lifetime of possessions and downsized at 70 for my children. 0000288732 00000 n The report of an inspection of the Maidenhead unit in November 2020 was published in February 2021. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. I tried to help patients, but feel I was part of something bad. Active Care Group claimed that the high number of reports was a sign of best practice, indicating a safer culture. I saw a young man masturbating in the corridor. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. When we spoke with Amber, her mother Nikki went upstairs. We are in the process of contacting patients relatives directly.. "I think it's awful. One ex-member of staff told Femail she chose to leave after a patient died in tragic circumstances in February. A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. She said it led to her making "an attempt" three or four times a day. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. Months later, a tragic incident resulted in the death of a young girl on the ward. We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. we have taken enforcement action. She was discharged in March 2016 without adequate support, she claims. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. I'd fall asleep sometimes. No one's gonna get better in that environment. Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". It felt like very quickly, from admission, we lost our daughter. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. At first, her parents were impressed. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. Youre a waste of space.. Aged 14, she was taken out of school and referred to childrens mental health services (CAMHS). The details remain raw and it's clear what an enormous emotional toll her time at the Huntercombe unit has taken on the entire family. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. SL6 5LH. inaccuracy or intrusion, then please The physical injuries, the trauma and pain and suffering, and they were children. READ MORE:M4 road closures and diversions affecting Berkshire drivers this weekend, They said: A fullinvestigation into the circumstances leading up to this tragedy has been launched and we will cooperate with any other investigations. Join thought-provoking conversations, follow other Independent readers and see their replies. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . 0000011507 00000 n Email firstname.lastname@example.org. Julie felt staff didnt attempt to follow this guidance. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. The government must learn lessons from its past failings in order to protect patients.. Amber is now supported by her parents and her sister Zahra at the family home. The DHSC was approached, but would not comment specifically on sexual incident allegations. FEMAIL has spoken to former patients of Huntercombe Hospital Maidenhead Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital Inspectors found dried bloodstains on. 0000295425 00000 n Active Care Group has now confirmed the unit would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its "service untenable". This service is regulated by Ofsted. So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. ". The BBC is not responsible for the content of external sites. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? Her recollections are corroborated by Steph Smith, 20, a carer from Bracknell, who describes the serious issues she witnessed at Huntercombe both as a patient, in 2017, and then as staff from December 2021 to March 2022. The petitioner, Ellie Morgan, says she is a 17-year-old patient and claims an unnamed young person in her ward tragically passed away due to staff negligence. Now after my rehabilitation I am not only going back home, I'm going back to work. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. 0000107933 00000 n A young female patient also made a report to the police of an alleged rape by another patient in 2019. Bonnie says: I had nose bleeds all the time. They'd do it in communal areas. 17 February 2021, We often carry out focussed inspections on individual services. The regime was harsh and far behind best practice for treating eating disorders. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? She says it led to her making "an attempt" three or four times a day. When patients tried to get help from the nurses station, they were ignored. Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". Any other browser may experience partial or no support. I dont blame the staff, there simply werent enough of them and they werent well trained. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. Danae Rackliff was 15 when she was admitted to the Stafford unit in 2017 for help with an eating disorder. "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital. The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". In a statement to The Independent: Thames Valley Police, said: "Thames. 0000011966 00000 n She claims staff regularly restrained patients, ignored cries for help and were abusive. It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023.